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SureCall recognized as a 2022 Best For The World™ for exceptional impact on the Global Community


Calgary, June 13, 2022 – SureCall, a Calgary-based outsourced BPO and Contact Center has been named a 2022 Best for the World™ B Corp™ in recognition of its exceptional positive impact on the global community. Best for the World is a distinction granted by B Lab to Certified B Corporations (B Corps) whose verified B Impact Scores in the five impact areas evaluated in the B Impact Assessment— community, customers, environment, governance, and workers — rank in the top 5% of all B Corps in their corresponding size group globally.


SureCall earned this honor because of initiatives such as their GoodCall™ and the Hero Girls™ programs. SureCall pivoted to a purpose-driven model with a focus on Community in 2013. The programs were designed by SureCall's CEO, Desirée Bombenon; GoodCall™ provides funding to local, national, and international charities. Hero Girls™ launched in October of 2018 supporting the education of young women and girls in developing regions around the world. With the program's success over the past four years, the Hero Girls™ program has expanded to fight human trafficking in Sri Lanka.


“The last few years have been challenging, we are so grateful to B Lab for their kind recognition,” commented Desirée Bombenon, “We are choosing to make a difference to give others the opportunity for an equitable life. Businesses have the capacity to change the world, let’s do this!”


Every year, Best for the World recognizes the top-performing B Corps creating the greatest positive impact through their businesses. More than a badge of honor, Best for the World provides an opportunity for recognized companies to share knowledge, learnings, and best practices with the B Corp community and businesses outside of the community to encourage innovation and transformation across the business sector. The full lists are available at bcorporation.net.


The Best for the World recognition is administered by B Lab, the global nonprofit network that certifies and mobilizes B Corps, which are businesses that meet high standards of positive social and environmental performance, accountability, and transparency. Today, there are more than 5,000 B Corps across 80 countries and 155 industries, unified by one common goal: building an inclusive, equitable, and regenerative economic system.


"Each Best for the World edition is an opportunity to raise the bar for how businesses can and should operate to create real and lasting positive impact for their workers, customers, communities, and the environment," said Dan Osusky, Head of Standards and Insights at B Lab Global. "While no company is perfect and even the best companies can and should continue to strive to improve, the B Corps recognized as Best for the World can provide us all — standards setters, B Corps, non B Corps, and sustainability advocates — with inspiration on what true leadership in business can look like to make progress on addressing our current global challenges.”




B Corp Certification doesn’t just evaluate a product or service, it assesses the overall social and environmental impact of the company that stands behind it. To achieve B Corp Certification, a company must meet a score of at least 80 points on the B Impact Assessment, an evaluation of a company’s positive impact, and pass a risk review, an evaluation of a company’s negative impact; change their corporate governance structure to be accountable to all stakeholders, not just shareholders; and exhibit transparency by allowing information about their B Corp Certification performance to be publicly available on their B Corp profile on B Lab’s website.


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About SureCall: SureCall Contact Centers Ltd. Is a purpose driven award-winning BPO, A “Best for the World” Certified B Corporation® and a participant of the UN Global Compact. SureCall provides global outsourced custom solutions supporting SME’s to Fortune 500 companies, with headquarters in Calgary, Alberta, Canada. For more information on SureCall, visit our website at surecallcc.com


SureCall Contact: Kiran Layal; Executive Assistant to Desirée Bombenon & Director of Brand Vigilance; kiranl@surecallcc.com; 403-219-0008


About B Lab: B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, tools, and programs for business, and we certify companies — known as B Corps — who are leading the way. To date, our community includes 400,000 workers in over 5,000 B Corps across 80 countries and 155 industries, and more than 200,000 companies manage their impact with the B Impact Assessment and the SDG Action Manager. B Lab has created and led efforts to pass over 50 corporate statutes globally that enable stakeholder governance, with over 10,000 companies using the legal framework. To learn more and join the movement, visit www.bcorporation.net.

B Lab Contact: press@bcorporation.net

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