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SureCall Recognized as One of Canada’s Most Admired Corporate Culture for 2023

Updated: Apr 19

November 23, 2023 (Calgary, Alberta) – SureCall has been selected as one of Canada’s Most Admired Corporate Cultures for 2023 by Waterstone Human Capital.


Since its incorporation in 2013, SureCall has focused on creating a strong people and culture under the leadership of Co-CEO Desirée Bombenon. SureCall has developed an inclusive and diverse culture through several innovative processes and has embedded culture into its core. The involvement and focus on community has played a significant part in the dynamic culture of SureCall through their GoodCall Program™. SureCall has been recognized for four consecutive years as one of Canada’s Most Admired Corporate Cultures.


“A meaningful and purposeful ecosystem is what drives a great culture, those come together with how well you take care of your team. We are thrilled to be named a recipient of Canada’s Most Admired Corporate Cultures once again! Desirée Bombenon President & Co-CEO


Canada’s Most Admired Corporate Culture is presented by Waterstone Human Capital. This national program annually recognizes best-in-class Canadian organizations for having cultures that have helped them enhance performance and sustain a competitive advantage.


"The 2023 Canada's Most Admired award recipients exemplify how culture drives performance, especially in the face of economic uncertainty and other recruitment and retention challenges," says Marty Parker, President and CEO of Waterstone Human Capital and Chair of the Canada's Most Admired™ program. "This year's winners are leveraging culture to drive growth and success in today's highly competitive talent market through the acquisition, retention, and optimization of high-performance leaders, teams, and corporate cultures."


Corporate culture drives performance – it’s your organization’s greatest asset. Canada’s Most Admired™ Corporate Cultures is a national program, now in its 20th year, that annually recognizes best-in-class Canadian organizations for having cultures that have helped them enhance performance and sustain a competitive advantage.


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About SureCall: SureCall Contact Centers Ltd. Is a purpose driven award-winning BPO, A “Best for the World” Certified B Corporation® and a participant of the UN Global Compact. SureCall provides global outsourced custom solutions supporting SME’s to Fortune 500 companies, with headquarters in Calgary, Alberta, Canada. For more information on SureCall, visit our website at surecallcc.com


SureCall Contact: Kiran Layal; Executive Assistant to Desirée Bombenon & Director of Brand Vigilance; kiranl@surecallcc.com; 403-219-0008


About Waterstone Human Capital:


At Waterstone, we inspire organizations to build high performance teams and cultures. We are a leading cultural talent management professional services firm working with entrepreneurial-minded, high-growth organizations that see culture as their single greatest asset. We support organizations in unleashing the power of their corporate culture to drive growth and performance through: our best-in-class executive search and recruitment practice; and the Waterstone Culture Institute, a proven resource for organizations looking for culture transformation, culture measurement and advisory, leadership assessment, and leadership and team development services. Waterstone is also the founder of the Canada's Most Admired Awards programs. These national programs annually recognize best-in-class Canadian organizations, CEOs, and Chief People and Culture Officers for fostering cultures that enhance performance and help sustain a competitive advantage.


For more information, please visit waterstonehc.com or canadasmostadmired.com


SOURCE Waterstone Human Capital


For further information: For media inquiries: Robyn Levy, Program Manager - Most Admired Awards, 647-505-4536, rlevy@waterstonehc.com


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