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LEADERSHIP

OUR FOUNDER

MarcB

Marc Bombenon

CEO / CHAIRMAN / FOUNDER

Marc  Bombenon is the Executive Chairman, Managing Director and Visionary of SureCall.  SureCall is the only B Corp Contact Center based in Canada that provides help desk, sales support, and customer service support, along with many other services to corporations and government agencies in Canada and the US.  

/marcbombenon
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Ryan D

Director of Operations & Sales

Ryan is always excited to show our customers how amazing our team can be! When it comes to top-notch service results, he gets the job done.

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Marchaund C

Client Success Manager

Marchaund heads our team of client success Ambassadors.  He’s the coach for making things the best they can be for our clients.

KayK

Kangaba K

Chief Financial Officer

Kay is our numbers guy ensuring we are navigating our purpose driven model to sustainability. 

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Heather Brink

Workforce Management

Heather builds the perfect schedule for all agents covering all timezones. Her mastery with the help of AI algorithm calculations makes this seem easy, if you are a wizard.

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Mona B

Director of Sales

Mona is leading the sales group for the  US, UK  and Canada and offering award winning Contact Center services with our new AI integrated platform.

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Sarah M

Workforce Acquisition

Sarah seeks out and hires the brightest, best and most engaging people to be part of our award winning team.

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Happy

Chief Brand Officer

Sister to Marshmello, Happy fosters brand vigilance, happiness and success

In our organization and in our purpose driven philosophies encouraging and empowering sustainability, equity, diversity and philanthropy through our Good Call Progam.

CAREERS

JOIN OUR DYNAMIC TEAM!

 A great opportunity to join an award-winning team. SureCall is happy to provide really unique positions, with flexible hours, and competitive wages. To join our team click the links below for the position that interests you. If you have questions,  send us an email at careers@surecallcc.com and we will be happy to help!

Call Center Client Ambassador 

Customer Service

 Become part of a fun and energetic team! With a  wide range of shifts from full time to part-time, we encourage you to contribute to our growing innovative team providing amazing solutions for a variety of different industries!

Remote Client Ambassador 

Computer Remote Work

 Want to work from the comfort of your own home?  We can set you up! Join us as a remote client ambassador   – fit your schedule into ours. This is a great opportunity for students and to supplement an existing job.

Team Lead

Call Center Agent

Do you enjoy assisting and leading a team to success? We are always looking for performance-driven leaders looking to help the team succeed, enjoy coaching and help the growth of your peers! 

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