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SURECALL Wins Gold Stevie® Award in 2021 IBA®

Updated: 4 days ago

For Immediate Release


August 16, 2021 (Calgary, Alberta)– SureCall honoured with a Gold Stevie® Award in the Telecommunications of the Year category in the 18th Annual International Business Awards® today.

Based out of Calgary, Alberta, SureCall is a global service provider for professional outsourced solutions and business process optimization services for companies all of the world. As a purpose driven certified B Corporation, SureCall has been recognized for the work they do for the local, national, and international community through their GoodCall™ Program and were named by BLab® as a Best For The World® 2021. SureCall is driven by the culture and people that make their organization successful.

The Stevie International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small - are eligible to submit nominations. The 2021 IBAs received entries from organizations in 63 nations and territories. More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Company of the Year, Marketing Campaign of the Year, Best New Product or Service of the Year, Startup of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others. This year’s competition also featured a number of categories to recognize responses to the COVID-19 pandemic.

“With all the struggles businesses are having through this unprecedented time in our history, I am grateful that our team continues to do their best work and make a difference in the lives of not only our customers, but to all those we are able to assist with our purpose programs. Sending positivity out there to organization to rally through this challenging time, you will come out stronger than ever!” – Desirée Bombenon, CEO SureCall.

Stevie Award winners were determined by the average scores of more than 260 executives worldwide who participated in the judging process from June through early August.

“What we’ve seen in this year’s IBA nominations is that organizations around the world, in every sector, have continued to innovate and succeed, despite the setbacks, obstacles and tragedies of the ongoing COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher. “All of this year’s Stevie Award winners are to be applauded for their persistence and their resilience. We look forward to celebrating their achievements with them during our 8th December virtual awards ceremony.”

Details about The International Business Awards and the lists of Stevie Award winners are available at

Official release can be found here

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About SureCall: SureCall Contact Centers Ltd. Is a purpose driven award-winning BPO, A “Best for the World” Certified B Corporation® and a participant of the UN Global Compact. SureCall provides global outsourced custom solutions supporting SME’s to Fortune 500 companies, with headquarters in Calgary, Alberta, Canada. For more information on SureCall, visit our website at

SureCall Contact: Kiran Layal; Executive Assistant to Desirée Bombenon & Director of Brand Vigilance;; 403-219-0008

About Stevie Awards: Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

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